Privacy
Policy

At chinaxtravel (operated by Hangzhou Zhongtai Travel Service Co., Ltd.), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information. We are committed to safeguarding your data and ensuring that your travel experience with us is secure, transparent, and trustworthy.

1. Information We Collect

When you use our website, mobile platforms, or communicate with our team, we may collect the following information:

• Personal details: Name, email address, phone number, passport information, nationality
• Booking details: Travel preferences, tour selections, accommodation needs
• Payment information: Credit/debit card data (processed securely via third-party payment gateways)
• Technical data: IP address, browser type, device information, cookies, and user behavior on our site

2. How We Use Your Information

We collect your information to:

• Provide travel planning, booking, and customer service
• Customize travel itineraries and improve user experience
• Send booking confirmations, trip updates, and customer support
• Improve our products, services, and marketing strategies
• Comply with legal and regulatory requirements

3. How We Protect Your Information

chinaxtravel uses industry-standard security protocols, including SSL encryption, firewalls, and secure third-party platforms, to protect your personal data from unauthorized access, disclosure, or misuse.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

5. Third-Party Sharing

We only share your information with:

• Service providers (e.g., hotels, airlines, local tour operators) as required to fulfill your booking
• Payment processors and IT service providers under confidentiality agreements
• Government authorities when required by law or for visa/travel documentation purposes

We do not sell your personal information to third parties.

6. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data (subject to legal or operational requirements)
• Opt out of marketing communications at any time

To make a data request or inquiry, email us at wcyken8@gmail.com.

7. Policy Updates

chinaxtravel may update this Privacy Policy periodically. The latest version will always be available on this page. Continued use of our services indicates your acceptance of any updates.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, you can reach us at:

• Operator: Hangzhou Zhongtai Travel Service Co., Ltd.
• Address: Room 601-1, Building 1, Dejin Business Center, Shangcheng District, Hangzhou City, Zhejiang Province, P.R. China
• Phone: +86-571-85818005
• Email: wcyken8@gmail.com

Last updated: August 2026